Service Advisor – Exeter (£30k‑£38k OTE, Mon‑Fri)

About the role

We are seeking an experienced, customer‑focused Service Advisor to join a busy automotive dealership in Exeter. The role offers a balanced work‑life schedule with no weekend duties and a competitive salary package. You will act as the primary liaison between customers and the workshop, ensuring a smooth after‑sales experience.

Key responsibilities

• Book vehicles for servicing, maintenance and repairs.
• Keep customers informed throughout the repair process.
• Provide estimates and obtain approval for any additional work.
• Liaise closely with technicians and workshop control.
• Manage job cards, invoices and service documentation.
• Promote relevant products and services where appropriate.

Required profile

• Previous experience as a Service Advisor in the motor trade.
• Strong communication and customer service abilities.
• Organised, able to thrive in a fast‑paced environment.
• Confidence using dealership management systems; full UK driving licence preferred.

Required skills

What we offer

• £30,000 basic salary with up to £38,000 OTE.
• Monday‑to‑Friday working hours, no weekends.
• Ongoing manufacturer and industry training.
• Clear career progression opportunities.
• Supportive and friendly team environment.