Service Advisor

About the role

We are looking for a motivated Service Advisor to join our Sytner Select Bristol team in Patchway. In this customer‑facing position you will guide vehicle owners through their service experience, ensuring a smooth and satisfying journey from arrival to vehicle collection.

Key responsibilities

• Provide friendly, professional service to every customer, answering queries about servicing, repairs and maintenance.
• Explain recommended work and associated costs clearly, helping customers make informed decisions.
• Coordinate with workshop technicians to schedule jobs and keep customers updated on progress.
• Build and maintain long‑term relationships with clients, encouraging repeat business.
• Meet sales and service targets while delivering an uncapped earning potential.

Required profile

• Previous experience in customer service or the automotive sector (preferred but not essential).
• Strong communication skills and a polished, professional demeanor.
• Organised, motivated and results‑driven with a passion for delivering a premium experience.

Required skills

What we offer

• 33 days holiday including bank holidays.
• Industry‑leading maternity, paternity and adoption pay.
• Career development programmes and recognition of long service.
• Discounted car schemes, high‑street and gym discounts, cycle‑to‑work scheme.
• One paid day per year for voluntary or community work.