Service Advisor – Volvo Dealership

About the role

Join Sytner Volvo Bolton as a Service Advisor and be the first point of contact for customers seeking top‑class automotive service. You will work in a fast‑moving, award‑winning team, ensuring every client receives a seamless and professional experience.

Key responsibilities

• Receive and log customer enquiries, providing accurate information and guidance.
• Monitor service progress, ensuring jobs are completed on time and to high standards.
• Communicate clearly with customers and internal teams throughout the service cycle.
• Collaborate with colleagues to deliver consistent, high‑quality results.

Required profile

• Strong organisational and planning abilities.
• Confident communicator and attentive listener.
• Experience in a high‑volume automotive environment is advantageous.
• Calm, solutions‑focused approach when working under pressure.

Required skills

What we offer

• Competitive salary with performance‑related bonus.
• Supportive, safety‑first culture with industry‑leading training.
• Clear career progression within one of the UK’s leading automotive retailers.
• Enhanced holiday entitlement (33 days including bank holidays) and a comprehensive benefits package.