Service Charge Analyst – Hybrid, Central London

About the role

Join a dynamic homeownership team supporting a public sector housing client. The Service Charge Analyst will ensure accurate calculation, monitoring and reporting of service charges, working closely with finance, property services and operational teams.

Key responsibilities

• Review actual expenditure against service charge budgets and identify variances.
• Forecast future service charge costs based on contracts and historical data.
• Allocate communal costs for cleaning, repairs and maintenance and prepare estimated and actual service charge statements.
• Uphold service charge processes in line with legislation and support consultation for major works.
• Address leaseholder and tenant queries and assist auditors during annual financial reviews.

Required profile

• Proven experience preparing service charge budgets and financial statements.
• Ability to analyse financial data and resolve discrepancies.
• Experience working collaboratively with cross‑functional teams.

Required skills

• Strong analytical skills with meticulous attention to detail.
• Excellent communication for effective stakeholder engagement.
• Proficient in Excel.

What we offer

• Competitive salary £43,659‑£45,696 per annum.
• 27 days holiday plus bank holidays, increasing with service.
• Two “Giveback Days” annually for community volunteering.
• Local Government Pension Scheme.
• Supportive, inclusive culture with personal development opportunities.