Showroom Host

About the role

As the first point of contact for visitors to the Harvey Jones showroom in Cambridge, you will create a warm, professional welcome that sets the tone for a personalised client journey. Working closely with Kitchen Designers, you will help the showroom run smoothly while identifying opportunities to engage clients and book design appointments.

Key responsibilities

• Greet every client with a friendly, brand‑aligned welcome.
• Guide visitors through the showroom, highlighting displays and answering questions.
• Build rapport and spot chances to schedule Design Discovery appointments.
• Maintain the showroom diary to ensure optimal coverage and flow.
• Support designers by coordinating appointments and keeping the environment calm and organised.
• Uphold impeccable showroom standards, from displays to daily presentation.

Required profile

• A natural host with genuine passion for people and service.
• Excellent communicator able to build authentic rapport.
• Organised, attentive and quietly efficient.
• Collaborative team player who values a seamless client experience.
• Interest in interiors and design is a plus.

Required skills

What we offer

• Join a respected British brand known for quality craftsmanship.
• Work in a beautiful, design‑led showroom environment.
• Contribute to a business that values care, detail and longevity.
• Be part of a supportive team committed to exceptional client experience.