Social Content Creator & Manager

About the role

We are looking for a highly creative Social Content Creator & Manager to own our social media presence, with a strong focus on video storytelling, Social PR and the use of AI‑driven tools. You will have autonomy to shape the organic strategy, experiment with new formats and platforms, and deliver compelling content that makes our brand stand out.

Key responsibilities

• Take ownership of the organisation's social media presence and organic content strategy.
• Develop and produce engaging short‑form video, social posts and digital assets from concept through editing to publishing.
• Create creative campaigns that bring products, services and stories to life.
• Identify Social PR opportunities, trends and conversations to generate positive brand exposure.
• Stay ahead of emerging platforms, formats and best practices.
• Leverage AI tools and emerging technology to enhance content quality and efficiency.
• Manage and grow the organic social audience, monitor performance and use insights to improve content.
• Handle community engagement and respond appropriately to audiences and customers.
• Develop and deliver social campaigns across relevant platforms.
• Work independently, managing workload, priorities and the content calendar.

Required profile

• Proven experience creating engaging social media content, especially video.
• Strong creative eye with the ability to generate original ideas.
• Excellent storytelling skills that capture attention.
• Experience managing social channels and growing organic audiences.
• Hands‑on experience with short‑form video production and editing.
• Understanding of Social PR, brand reputation and how to generate attention.
• Confidence working independently and taking projects from start to finish.
• Genuine interest in emerging social trends, platforms and technologies.
• Enthusiasm for AI and its application in content creation.
• Strong written and verbal communication skills.
• Good grasp of social analytics and using data to improve content.
• Excellent organisational skills and ability to manage multiple projects and deadlines.

Required skills

• Video editing
• AI content creation tools
• Social media analytics

What we offer

• Benefits programme including retailer discounts.
• Significant autonomy and ownership of the social function.
• Creative freedom to develop and test new ideas.
• Opportunity to work with video, Social PR and emerging technologies.
• Career development within a growing organisation.