Specialist Field Engineer – EPoS & IT Field Services

About the role

Take your engineering career to the next level with a high‑impact, multi‑skilled Specialist Field Engineer position. At Barron McCann you will not only fix issues but also keep major retail and hospitality operations running while delivering next‑generation technology deployments for leading UK brands.

Key responsibilities

• Handling escalated technical calls and complex fault scenarios
• Installing and configuring EPoS, IT hardware, networking, and WiFi solutions
• Performing site surveys for installations and upgrades
• Carrying out planned maintenance and proactive service visits
• Diagnosing faults to component level or replacing full units where required
• Supporting project work independently or within a team
• Coaching and mentoring other engineers
• Working closely with planning and project teams

Required profile

• Experience as a field‑based EPoS or IT Engineer
• Knowledge of hardware, peripherals, and IP networking
• Experience in installations and break‑fix environments
• Strong troubleshooting and problem‑solving skills
• Clear communication skills
• Proactive and adaptable approach with strong organisational skills

Required skills

• EPoS systems
• IT hardware
• Networking
• WiFi
• IP networking

What we offer

• Varied role with ownership and autonomy
• Opportunities to develop skills across new technologies
• Step up into a more senior, solutions‑focused position
• Ongoing training and exposure to new systems
• Supportive environment where expertise is valued
• Field‑based role with extensive travel; out‑of‑hours and overnight work may be required
• Full UK driving licence is essential