Station Support Officer – Kings Cross & St Pancras

About the role

The Station Support Officer provides essential administrative and operational assistance to the Officer in Charge at Kings Cross and St Pancras stations. Working within the British Transport Police, you will help ensure smooth day‑to‑day station operations while supporting governance, procurement, property management and corporate services.

Key responsibilities

• Assist the Officer in Charge with station engagement and collate information as required.
• Ensure information is stored, accessed and shared in line with the Information Management policy.
• Monitor station supplies, place orders and track progress of purchases.
• Carry out monthly vehicle mileage and logbook checks; arrange vehicle repairs and maintenance.
• Conduct regular building inspections, report to facilities management and escalate issues when necessary.
• Perform Health and Safety checks in accordance with guidance.

Required profile

• Proficient use of MS Office applications.
• Strong planning and organisational abilities.
• Ability to remain calm under pressure, dealing with the public and tight deadlines.
• Previous administrative experience with demonstrable attention to detail.

Required skills

• MS Office

What we offer

• 28 days annual leave plus bank holidays (rising to 30 days after 5 years).
• Family‑friendly policies, including up to 26 weeks paid maternity and adoption leave.
• Access to a bespoke benefits platform, Blue Light Card and salary‑sacrifice schemes for cycles, home tech, gym and electric vehicles.
• Interest‑free rail season‑ticket loan after six months.
• Transport Benevolent Fund for health, welfare and financial support.
• Fully funded development opportunities and apprenticeships.
• Generous pension scheme – BTP GPP Police Staff Pension Scheme (defined contribution).