Stock Condition Coordinator – Fixed‑Term Role

About the role

The Stock Condition Coordinator provides administrative, customer‑contact and coordination support for stock‑condition‑related repairs and remedial works within Riverside's housing portfolio. The role ensures appointments and repairs are accurately logged, scheduled, tracked and completed to service standards while keeping clear communication with customers, contractors and internal teams.

Key responsibilities

• Log, schedule and track repair appointments and remedial works.
• Maintain accurate records to support asset intelligence and compliance.
• Communicate updates to customers, contractors and internal stakeholders.
• Ensure service standards are met and report on performance metrics.

Required profile

• Experience in customer contact and scheduling within a repairs or housing environment.
• Proven ability to log, track and maintain accurate records.
• Strong organisational skills with attention to detail.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook

What we offer

• Competitive salary of £24,841 per year
• Generous pension scheme
• 28 days holiday plus bank holidays
• Flexible working options
• Investment in learning, personal development and technology