Store Colleague - Full Time

About the role

A full-time Store Colleague position in Coventry, within a fast-paced retail environment. The role plays an active part on the shop floor, helping customers feel valued and supported while keeping the store running smoothly. It suits someone with a positive attitude, great teamwork and a passion for helping people.

Key responsibilities

• Deliver a positive, welcoming experience for customers, giving support and product information where needed
• Help achieve team sales objectives by identifying customer needs, recommending suitable products and promoting complementary items
• Maintain high standards of customer service and presentation across the shop floor, keeping fixtures, displays and stock areas clean and organised
• Replenish stock so products are available and correctly displayed in line with company standards
• Complete operational tasks such as processing transactions, cash handling, stock processing and preparing deliveries
• Use in-store technology and systems to support customer enquiries and daily operations
• Follow company policies, procedures and health and safety requirements, and work collaboratively with colleagues
• Support with additional duties and tasks as reasonably required

Required profile

• Ability to adapt approach and communication style to different people and situations
• Good organisational skills and ability to manage tasks effectively
• Willingness to learn new skills and follow company processes and procedures
• Desirable: a genuine passion for brands, trends and the latest products
• Desirable: proactive attitude, strong attention to detail, self-motivation and commitment to personal development