Store Manager – Morpeth (Bridge Street)

About the role

As a Store Manager at Costa Coffee in Morpeth, you will lead a busy coffee shop, ensuring an outstanding customer experience while driving sales and profitability. You will be the face of the brand in the local community, creating a welcoming environment that encourages repeat visits.

Key responsibilities

• Deliver exceptional customer service and maintain high Net Promoter Scores.
• Manage daily store operations, including sales, profit, and inventory control.
• Recruit, train, and develop a high‑performing team.
• Maintain Costa’s brand standards and health & safety compliance.
• Engage with the local community to attract new customers.

Required profile

• Proven leadership experience in a retail or hospitality setting.
• Strong commercial awareness with a focus on sales and profit.
• Ability to work under pressure and make decisions quickly.
• Excellent communication and people‑development skills.

Required skills

What we offer

• Competitive salary up to £36,500 per year.
• Access to the Coca‑Cola share scheme with matched contributions.
• 50% discount on food and drinks in Costa stores.
• Smart pension matched up to 10%.
• Quarterly and annual incentive scheme with potential bonus up to £10,000.