Store Manager – Yeovil (Coffee Retail)

About the role

As the Store Manager for Costa Coffee in Yeovil you will lead a busy coffee shop, ensuring exceptional customer experiences while driving sales and profitability. You will be the face of the brand in the local community and own the overall performance of the store.

Key responsibilities

• Deliver outstanding customer service and improve Net Promoter Score.
• Create an inviting store environment that encourages repeat visits.
• Manage sales, profit targets and operational costs.
• Lead, motivate and develop a team of baristas and support staff.
• Recruit, train and retain talent to build a high‑performing team.

Required profile

• Proven leadership experience managing successful retail teams.
• Forward‑thinking with a strong commercial mindset.
• Ambitious and eager to contribute to business growth.
• Brand ambassador who upholds high standards.
• Ability to thrive under pressure in a fast‑paced environment.

Required skills

What we offer

• Competitive salary up to £38,000 per year, permanent role.
• Access to Coca‑Cola share scheme with matched contributions.
• 50 % discount on food and drinks in Costa stores.
• Smart pension with up to 10 % employer match.
• Quarterly and annual incentive scheme with potential bonus up to £10,000.