Store Supervisor – Retail & Customer Care

About the role

As a Store Supervisor at Specsavers Brighton you will lead by example, champion a customer‑first mindset and ensure the smooth operation of the store and its team. You will be at the forefront of delivering high‑quality eye and hearing care to the local community while developing your own skills.

Key responsibilities

• Oversee daily store operations and ensure a welcoming, efficient environment.
• Lead, motivate and develop a team of optical and hearing care professionals.
• Maintain high standards of customer service and product knowledge.
• Manage stock, scheduling and compliance with health‑care regulations.
• Drive sales targets and promote store initiatives.

Required profile

• Strong communicator with a customer‑focused attitude.
• Proven experience in managing teams, from retail or other sectors.
• Attention to detail and ability to adapt to changing demands.
• Flexibility to work across a five‑day week, including weekends.

Required skills

What we offer

• Competitive salary of £28,000 per year, dependent on optical experience.
• 40‑hour work week over five days, with weekend requirements.
• Auto‑enrolled pension scheme with employer contribution.
• Access to Specsavers Perks, WeCare support service, and Headspace app subscription.
• Discounts on eye and hearing care for you and your family.
• Additional paid day off on your birthday, enhanced family leave and company sick pay.