Strategist, Agent Development (Dutch speaking)

About the role

As an Agent Strategist you own how Sierra’s AI agents come to life for customers, guiding them from pilot to production handling thousands of conversations daily. You work at the intersection of product, engineering and customer‑facing teams, turning high‑stakes business problems into measurable AI solutions.

Key responsibilities

• Own the Agent Development Life Cycle: scope, design, build, launch and iterate AI agents to meet business goals.
• Serve as trusted strategic advisor to enterprise leaders, shaping AI strategy and running working sessions with customer teams.
• Partner with product and engineering to surface unmet needs, define evaluation metrics and influence platform roadmap.
• Deliver complex, high‑visibility projects such as subscription‑retention agents, commerce troubleshooting agents, and regulated financial services agents.

Required profile

• Customer‑obsessed with strong communication and relationship‑building skills.
• Strategic problem‑solver comfortable with ambiguity and fast‑changing environments.
• Technical aptitude to read API docs, understand data models and discuss engineering trade‑offs.
• Proven ownership and delivery of multiple high‑visibility projects.

Required skills

• Experience with AI/LLM agents, evaluation frameworks, retrieval‑augmented generation (RAG) and prompt engineering.
• Ability to read API documentation and understand system architecture.

What we offer

• Flexible unlimited paid time off and comprehensive medical, dental and vision benefits.
• Retirement plan, life insurance, disability, parental leave and fertility benefits.
• Equity participation and discretionary benefit stipend.
• Free lunch, snacks, coffee and even alphorn lessons.