Strategist, Agent Development (German speaking)

About the role

As an Agent Strategist you will own the end‑to‑end lifecycle of Sierra’s AI agents for enterprise customers, guiding them from pilot to production handling thousands of daily conversations. You work at the intersection of product, technology and customer‑facing teams, turning high‑stakes business problems into measurable AI solutions.

Key responsibilities

• Own the Agent Development Life Cycle, translating business goals into high‑performing agents and iterating continuously in production.
• Serve as a trusted strategic advisor to enterprise leaders, shaping AI strategies that drive business outcomes.
• Partner daily with customer teams, run working sessions, troubleshoot issues and keep projects on track for launch.
• Feed unmet customer needs back to product and research to influence Sierra’s roadmap.

Required profile

• Customer obsession with a passion for front‑line engagement and relationship building.
• Clear, persuasive communication across technical and non‑technical audiences.
• Strategic problem‑solving in ambiguous environments with strong analytical skills.
• Technical aptitude for reading API documentation, understanding data models and system architecture.
• Proven ownership and delivery of multiple high‑visibility projects.

Required skills

• AI/LLM agent development and deployment.
• Evaluation frameworks and agent tooling.
• Retrieval‑Augmented Generation (RAG) techniques.
• Prompt engineering.
• API integration and data‑model comprehension.

What we offer

• Unlimited paid time off and flexible work arrangements.
• Medical, dental and vision benefits for you and your family.
• Life insurance, disability coverage and retirement plans.
• Parental leave, fertility benefits and family‑building support.
• Discretionary stipend, snacks, coffee and free alphorn lessons.