Student Experience Officer – Fixed Term (9 months)

About the role

The University of Plymouth International College (UPIC) is seeking a Student Experience Officer on a nine‑month fixed‑term contract. You will join a dynamic student experience team that supports international and domestic learners throughout their journey, from enrolment to graduation.

Key responsibilities

• Administer teaching staff records and support enrolment, induction, finance and orientation processes for new students.
• Deliver a high‑quality student experience that meets learning, wellbeing, welfare and safeguarding standards.
• Assist with student enrichment activities, including planning events and supporting the Student Council.
• Manage student‑related paperwork such as examination board administration, results release, timetabling and invigilation planning.
• Analyse data and review business processes under the direction of the Student Experience Manager to improve operational delivery.
• Contribute to new and existing projects that enhance the overall student experience.

Required profile

• Previous experience in a student‑facing role within a school, college or university environment.
• Understanding of student needs, preferably with exposure to international student cohorts.
• Ability to work flexibly in a fast‑moving, evolving environment.
• Strong communication and organisational skills.

Required skills

What we offer

• £26,400 annual salary (fixed‑term, 9 months).
• Full‑time, 37.5‑hour week on the University of Plymouth campus.
• Opportunities for professional development within an international education provider.