Student Support Administrator

About the role

The Student Support Administrator will work closely with the Head of Welfare, Academic Registrar, Senior Tutor and Chaplain to ensure the smooth delivery of welfare services for the college community. This full‑time position combines administrative expertise with a caring, approachable attitude to support student wellbeing.

Key responsibilities

• Coordinate the activities of the Welfare Team and manage day‑to‑day administrative tasks.
• Administer financial support schemes and maintain accurate records of student assistance.
• Organise wellbeing events, workshops and other student‑focused activities.
• Provide first‑point contact for enquiries about student financial support and welfare services.
• Assist with safeguarding processes and support relevant committees.
• Maintain confidential student information in compliance with data protection policies.

Required profile

• Highly organised and detail‑oriented, able to juggle multiple tasks.
• Comfortable handling confidential information with discretion.
• Excellent written and verbal communication skills.
• Empathetic, approachable and sensitive to diverse student needs.
• Confident using IT systems and willing to learn new applications.

Required skills

What we offer

• Salary £34,000‑£37,000 per annum (dependent on experience).
• Permanent contract, 35 hours per week.
• OSPS pension scheme, free medical insurance, 30 days annual leave plus bank holidays.
• Free meals on duty, on‑site gym and sports facilities, cycle‑to‑work and electric‑vehicle schemes, and free car parking.