Supply Chain & Operations Manager

About the role

We are seeking a proactive Supply Chain & Operations Manager to support a fast‑growing women’s health and wellness ecommerce brand in London. Working directly with the founders, you will oversee day‑to‑day logistics, inventory planning and product launches while helping to build scalable, data‑driven processes.

Key responsibilities

• Manage daily communication with 3PL partners and suppliers.
• Coordinate inventory, deliveries and stock forecasting to support business growth.
• Support supplier and manufacturer sourcing, building strong operational partnerships.
• Assist with new product launches from sourcing through production.
• Develop scalable systems, processes and AI‑driven operational efficiencies.
• Collaborate with customer service and internal teams to communicate operational updates.

Required profile

• Experience in operations, ecommerce or supply chain.
• Experience with Shopify and/or TikTok Shop.
• Highly organised with exceptional attention to detail.
• Strong commercial awareness and confidence working with data.
• Comfortable assisting with customer service.
• Proactive, resourceful and eager to learn.
• Ability to thrive in a fast‑moving startup or challenger brand environment.

Required skills

• Shopify
• TikTok Shop

What we offer

• Competitive salary £35k‑£50k (depending on experience).
• Hybrid working (2‑3 days in the office).
• Equity options.
• 25 days annual leave plus bank holidays.
• Direct exposure to building and scaling a high‑growth ecommerce brand.
• Significant ownership and responsibility from day one.
• Free gym membership (up to £100 per month).