Support Services Administrator

About the role

Lifeworks Charity is seeking a proactive Support Services Administrator to provide essential operational support across its Dartington office and Torquay residential home. Working closely with the Operations Manager, you will act as a central point of contact, ensuring smooth administration, health and safety compliance, and IT coordination.

Key responsibilities

• Deliver general administrative services such as scanning, filing, record‑keeping and acting as the main contact for internal queries.
• Configure, maintain and train staff on the Care Control system at the Torquay residential home.
• Assist the Operations Manager with health and safety management, including audits, policy compliance and documentation.
• Serve as the first point of contact for IT issues, liaising with external contractors or support teams.
• Support governance activities by preparing information for regulatory visits, managing documentation and ensuring GDPR‑compliant filing and archiving.

Required profile

• Proven experience in administrative support, preferably within a multi‑site organisation.
• Level 3 Diploma or equivalent in Business Administration.
• Strong organisational skills with a proactive, detail‑oriented approach.
• Ability to travel between Dartington and Torquay sites as required.

Required skills

• Proficiency with Microsoft Office packages (Word, Excel, Outlook, PowerPoint).

What we offer

• Full‑time permanent role (37.5 hours per week) with a competitive salary.
• Opportunity to make a meaningful impact within a respected charity.
• Supportive team environment and professional development opportunities.