Support Worker – Mental Health

About the role

Join Cygnet at Nield House in Crewe as a Support Worker, delivering high‑quality care to women with complex mental health needs. You will work 42 hours per week on a mixed shift pattern of 12‑hour shifts, supporting two specialist wards – Clarion (personality disorder with co‑morbid eating disorders) and Compton (acute mental health service).

Key responsibilities

• Provide enhanced, person‑centred care and emotional support to service users.
• Assist with medical, welfare and daily living needs, documenting and reporting as required.
• Safeguard residents and maintain a safe, clean environment.
• Promote independence and empowerment through tailored support.
• Collaborate with multidisciplinary teams to ensure continuity of care.

Required profile

• Genuinely driven to make a positive difference in people’s lives.
• Excellent communicator and effective team player.
• Sensitive, intuitive and able to create a trusting, stimulating environment.
• Committed to supporting service‑user independence.

Required skills

• None specified.

What we offer

• Salary between £13.15 and £13.70 per hour.
• Flexible working with overtime opportunities.
• Regular coaching, appraisal and expert supervision.
• Employee discount schemes, Cycle‑to‑Work scheme and recruitment referrals.
• Wellbeing centre providing exercises, recipes and mental‑health advice.