Systems Administrator

About the role

Leeds Federated Housing Association Ltd is seeking a proactive Systems Administrator to maintain and continuously improve its IT infrastructure. The role is central to keeping systems secure, reliable and high‑performing to support essential housing services.

Key responsibilities

• Monitor infrastructure systems to ensure maximum availability, performance and security.
• Administer and support Microsoft‑based infrastructure, Sophos, servers and laptops.
• Maintain infrastructure platforms in a secure, stable and fully operational state.
• Provide technical advice on procurement of end‑user hardware and software.
• Create, review and maintain technical documentation and user guidance.
• Ensure laptops and mobile devices comply with security and compliance policies.
• Deploy, maintain and upgrade IT infrastructure and associated technologies.
• Assist with deployments and upgrades following change‑control procedures with minimal disruption.
• Act as an escalation point for first‑line IT support staff.

Required profile

• Demonstrated experience administering Microsoft 365 environments.
• Experience managing user accounts, permissions and access controls.
• Ability to support and maintain Windows Server environments.
• Proficiency troubleshooting Microsoft Office applications and end‑user productivity tools.
• Strong communication skills for explaining technical concepts to non‑technical colleagues.
• Capability to work independently and collaboratively within an IT team.
• Willingness to travel regularly between Leeds hubs, head office and operational sites.

Required skills

• Microsoft 365
• Windows Server
• Microsoft Office
• Sophos
• User account management
• Permissions management