Team Leader – 20 hrs per week

About the role

Join Costa Coffee in Gloucester as a Team Leader working 20 hours per week. You’ll be the energetic face of the store, ensuring each shift runs smoothly while delivering the high‑quality coffee and service Costa is known for.

Key responsibilities

• Lead and coordinate efficient, customer‑focused shifts.
• Train, coach and support new baristas to reach performance standards.
• Motivate the team, fostering a positive and collaborative atmosphere.
• Maintain Costa’s standards of service, cleanliness and coffee excellence.
• Adapt quickly to any operational challenges, keeping the store running smoothly.

Required profile

• Reliable role model with accountability and maturity.
• Strong communicator and team player who can inspire others.
• Energetic, confident and positive under pressure.
• Adaptable, resourceful and calm when faced with busy periods.
• Previous team‑leader experience or a clear readiness to step into the role.

Required skills

What we offer

• Hourly rate of £13.75–£14.75 (location dependent).
• 50% discount on all food and drink in Costa‑owned stores.
• Matched pension contribution up to 10%.
• Access to the Coca‑Cola share scheme and Financial Support Fund.
• Flexible shift patterns and free parking at St Oswalds.