Team Leader – Retail Store

About the role

As a Team Leader at Specsavers you will lead by example, champion a customer‑first mindset and help deliver better hearing and eye care to the local community. You will be supported to develop your skills while ensuring the store runs smoothly and efficiently.

Key responsibilities

• Oversee daily store operations to keep the business running like clockwork.
• Lead, motivate and manage a team of retail staff, ensuring high standards of customer service.
• Maintain visual merchandising, stock levels and health‑and‑safety compliance.
• Drive sales targets and promote Specsavers’ products and services.
• Handle customer enquiries and resolve issues with a focus on quality care.

Required profile

• Previous or current managerial experience, preferably in a retail or optics environment.
• Strong communication skills and an eye for detail.
• Flexibility, adaptability and a passion for helping people.
• Organised, hard‑working and able to lead a team effectively.

Required skills

What we offer

• Full‑time role – 40 hours per week, including weekends.
• Starting salary of £29,000 per year (depending on experience).
• 28 days holiday plus an extra day for your birthday.
• Specsavers perks, good transport links and clear progression opportunities.