Team Manager – Mental Health Support

About the role

Southdown’s Staying Well Service delivers out‑of‑hours, walk‑in crisis support for adults experiencing mental health distress. As a Team Manager you will lead a compassionate, multi‑skilled team that provides one‑to‑one and group support, safety planning and practical guidance to help people feel heard and regain control.

Key responsibilities

• Supervise and support a team of mental health practitioners delivering crisis support.
• Ensure safe, non‑clinical environment for service users and manage day‑to‑day operations.
• Coordinate with NHS and local community partners to reduce avoidable hospital admissions.
• Maintain accurate records, produce reports and contribute to service development.
• Attend mandatory face‑to‑face training sessions in Lewes several times a year.

Required profile

• Experience working with people with mental health needs.
• Good understanding of local NHS and other support services.
• Commitment to leading a team and supporting clients with confidence.
• Willingness to work rostered hours, including evenings and bank holidays.

Required skills

• Team leadership and supervision.
• Knowledge of mental health crisis intervention.
• Effective communication and relationship‑building.

What we offer

• £34,800 per year (37‑hour week).
• 25 days paid holiday plus bank holidays.
• Health‑cost cash‑back scheme, interest‑free loans and travel discounts.
• Blue Light card, free counselling service and employee discounts.