Technical Account Manager – French Speaking

About the role

We are looking for a French‑speaking Technical Account Manager to act as the technical authority for Treasure AI’s platform. You will support enterprise customers and strategic partners by designing solutions, guiding implementations and ensuring optimal use of our AI‑driven experience platform.

Key responsibilities

• Serve as the primary escalation point for complex technical issues and provide expert guidance on platform capabilities.
• Design and review solution architectures, data connectivity, ingestion patterns and implementation approaches.
• Conduct deep‑dives, knowledge‑transfer sessions and technical workshops for customers and partners.
• Monitor customer environments, identify enhancement opportunities and report platform performance.
• Create and maintain solution architecture documents, implementation guides and best‑practice recommendations.
• Drive product adoption by assessing feasibility of proposed use cases and ensuring successful delivery.
• Collaborate with implementation teams to preserve architectural integrity and best practices.
• Communicate technical status updates and recommendations to diverse stakeholders.

Required profile

• Bachelor’s degree in Computer Science, Engineering or a related field, or equivalent practical experience.
• 5+ years of experience in technical consulting or solutions architecture.
• Strong understanding of data connectivity, ingestion architectures and data engineering principles.
• Basic knowledge of AdTech and MarTech ecosystems.
• Excellent technical documentation and communication skills.

Required skills

• Solution architecture and system design
• Data connectivity and ingestion patterns
• Data engineering, ETL/ELT processes and data pipeline design
• Advanced SQL and data modeling
• Technical documentation creation