This job is no longer available
This job expired on 26/09/2026. It no longer accepts applications.
Technical Account Manager – Smart Home Technology
Ernest Gordon Recruitment Limited · Theale
Job description
About the role
Join a global leader in smart home and connected devices as a Technical Account Manager. You will receive extensive training, including paid travel to the company headquarters in Austria, and work alongside experienced engineers to develop your technical expertise.
Key responsibilities
- Collaborate with the Technical Support Manager to resolve complex technical issues.
- Provide remote assistance to electrical engineers during smart home system installations.
- Process around 40 support tickets per day, ensuring timely and accurate solutions.
- Participate in regular training sessions to become a recognised smart‑home expert.
Required profile
- Strong interest in technology or engineering.
- Motivated to build a career in technical support.
- Clear verbal communication skills, especially over the telephone.
Required skills
- Technical support aptitude.
- Familiarity with IoT and smart‑home connected devices.
What we offer
- Salary £40,000‑£45,000 per year plus commission.
- Comprehensive training programme.
- Paid international travel to headquarters in Austria.
- Clear progression path within a fast‑growing industry.
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Ernest Gordon Recruitment Limited
Theale