Telephone Receptionist – Part‑time (Runcorn)

About the role

We are looking for a friendly and reliable Telephone Receptionist to join our team in Runcorn on a permanent part‑time basis. The role involves handling inbound and outbound calls for a range of client companies, providing a professional first point of contact and ensuring messages are accurately recorded.

Key responsibilities

• Answer high‑volume inbound calls and manage diverse enquiries.
• Record call details, take accurate messages and forward them promptly.
• Make outbound calls when required to follow up on enquiries.
• Maintain and update the company’s database system with client information.
• Support the team with additional administrative tasks as needed.

Required profile

• Proven experience handling inbound and outbound calls in a fast‑paced environment.
• Polished telephone manner with strong listening and communication skills.
• Excellent attention to detail and accurate spelling and grammar.
• Reliable punctuality and strong attendance record.
• Motivated, adaptable and able to multitask effectively.

Required skills

What we offer

• Competitive hourly rate of £12.75.
• Flexible working hours between 08:30‑19:00 Monday‑Friday and 09:00‑14:00 Saturday.
• Opportunity for homeworking alongside on‑site duties.
• Supportive team environment with chances for development.