Telesales & Business Development Executive

About the role

Join the UK’s No.1 trade kitchen supplier as a Telesales & Business Development Executive. You will be the first point of contact for trade customers, building relationships both face‑to‑face and over the phone, and helping grow the local depot’s revenue.

Key responsibilities

• Call existing trade customers to strengthen relationships and identify new business opportunities.
• Analyse customer data to reactivate inactive accounts and drive repeat purchases.
• Maintain a targeted customer list and meet daily call activity targets.
• Arrange surveys and appointments for Kitchen Sales Designers.
• Promote products, offers and events to keep customers engaged.
• Support depot administration, including invoicing and general tasks.
• Collaborate with the wider depot team to achieve sales targets and deliver excellent service.

Required profile

• Confident communicator comfortable speaking with customers on the phone and in person.
• Relationship‑focused with a commercial mindset.
• Self‑motivated, positive, proactive and well‑organised.
• Able to work to call targets and activity levels.
• Experience in telesales, account management or a customer‑focused role is helpful.

Required skills

What we offer

• Competitive salary with attractive bonuses and depot incentives.
• Excellent pension scheme with up to 12% company contribution.
• Up to 32 days annual leave, rising with service.
• Generous staff discount on Howdens products.
• Buy‑as‑you‑earn share scheme.
• 40‑hour week with no evening, Sunday or Bank Holiday work.
• Virtual GP access and wellbeing support for you and your family.
• Strong team culture and supportive environment.