Temp Care Coordinator

About the role

This temporary position supports a busy Local Service Hub in Fazakerley, Liverpool, ensuring that care services are delivered smoothly and on schedule. You will act as the central point for staff availability, client bookings, and compliance with CQC standards.

Key responsibilities

• Maintain accurate records of staff availability and client appointments.
• Create and update client rotas, ensuring field staff have current schedules.
• Assist the hub in meeting care targets and budget goals.
• Coordinate staff attendance at meetings, supervisions, and mandatory training.
• Log and resolve concerns, complaints, and compliments, escalating when needed.
• Cover unallocated visits caused by planned or unplanned staff leave.
• Process timesheets and submit payroll data promptly.
• Use the People Planner software to store and retrieve scheduling information.
• Maintain regular contact with clients and document service calls and visits.

Required profile

• Compassionate and proactive attitude toward care coordination.
• Strong organisational and communication abilities.
• Respect for patient rights and a willingness to listen.
• Previous experience in care coordination or administration is advantageous but not mandatory.

Required skills

• People Planner software proficiency

What we offer

• £15 per hour, on‑site parking, Monday‑Friday 9am‑5pm schedule.
• Three‑month assignment with the possibility of extension.
• Opportunity to contribute to a respected healthcare provider.