Trainee Office Support

About the role

This full‑time Trainee Office Support position is based in Harlow, supporting a busy engineering office. You will work Monday‑Friday, helping keep daily operations running smoothly while developing valuable administrative skills.

Key responsibilities

• Answer incoming phone calls professionally and direct enquiries.
• Welcome visitors and provide reception assistance.
• Maintain paper and electronic filing systems accurately.
• Enter data into company systems and spreadsheets with attention to detail.
• Scan, copy, print and distribute documents efficiently.
• Assist in preparing correspondence and reports.
• Update office records and databases.
• Support engineers and staff with routine administrative tasks.
• Perform additional general office duties as required.

Required profile

• Positive attitude with a genuine willingness to learn.
• Excellent organisational and attention‑to‑detail abilities.
• Confident telephone manner and strong communication skills.
• Basic computer literacy, especially Microsoft Office.
• Ability to manage workload and prioritise tasks.
• Good literacy and numeracy.
• Capability to work independently and as part of a team.
• GCSE (or equivalent) in English and Maths.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook

What we offer

• Free on‑site parking
• Uniform provided (T‑shirts/Jumpers)
• Refer‑a‑friend scheme
• 25 days holiday plus bank holidays