Trainer (Beauty Therapist)

About the role

Join FaceGym, the pioneering facial fitness brand, as a Trainer (Beauty Therapist) in our Central London studio. You will deliver high‑quality facial workouts, guide clients through personalized treatments, and ensure every visit feels like a five‑star experience.

Key responsibilities

• Conduct facial fitness sessions following FaceGym protocols.
• Promote and sell workouts, retail products, and home‑care solutions both in‑studio and at the front desk.
• Provide exceptional customer service throughout the client journey, from consultation to after‑care.
• Maintain clean, organised workstations and adhere to health and safety standards.
• Operate POS, tills and the Zenoti booking system efficiently.
• Achieve individual sales targets and KPIs while driving client retention.

Required profile

• NVQ Level 3 Beauty Therapy qualification or equivalent.
• Experience in beauty, spa or retail environments.
• Strong communication and interpersonal abilities.
• Positive, adaptable, and able to stay calm under pressure.
• Willingness to stand for 6‑8 hour shifts and work flexible weekdays and weekends.

Required skills

• Proficiency with the Zenoti booking and management system.

What we offer

• Generous commission on retail and services.
• Exclusive discounts for you, friends and family.
• 50 % discount on FaceGym products.
• Additional holiday day for each year of service.
• Access to a confidential employee assistance programme.