Transport Assistant

About the role

AX UK is looking for a proactive Transport Assistant to coordinate the logistics of Executive Drivers and vehicle movements across a defined geographical area. You will help optimise resource use, meet departmental targets and deliver a high level of client satisfaction in a supportive, values‑driven environment.

Key responsibilities

• Manage and support a team of Executive Drivers, ensuring optimal use of time and resources.
• Schedule vehicle deliveries, collections and movements to meet client needs and service standards.
• Confirm delivery arrangements with clients promptly and proactively.
• Allocate jobs with full instructions and necessary paperwork.
• Monitor driver and vehicle locations to ensure timely arrivals and cost‑effective routing.
• Identify and resolve logistical issues in real time.
• Support and coach new starters, providing on‑the‑job training.

Required profile

• Experience in a busy transport or logistics environment (preferred but not essential).
• Strong people‑management skills, including handling performance, absence, disciplinaries and capability concerns.
• Excellent logistical planning and resource‑management abilities.
• Confident communicator able to build relationships at all levels.
• High‑level administrative and customer‑service competence.
• Good geographical knowledge of towns, roads and rail networks.
• Logical thinker who remains calm under pressure.
• Commitment to AX’s core values.

Required skills

• Intermediate computer skills, particularly Microsoft Office.

What we offer

• £28,800 per annum.
• 22 days holiday plus bank holidays, rising to 27 days with service.
• Workplace pension scheme.
• Supportive, inclusive culture focused on wellbeing and development.