Treatments Manager – Day Spa

About the role

We are seeking a dynamic Treatments Manager to lead the day spa team at a premier leisure facility in Alton. This senior‑level position combines hands‑on service delivery with strategic management to ensure a luxurious guest experience.

Key responsibilities

• Lead, coach and schedule both therapist and host teams.
• Advise guests on spa facilities, treatments and membership options.
• Drive sales by promoting bookings, memberships and retail products.
• Oversee recruitment, payroll, budgeting and financial performance.
• Maintain up‑to‑date product knowledge and deliver treatment training.

Required profile

• Proven leadership experience in a high‑end spa or beauty environment.
• Strong commercial acumen with a track record of meeting revenue targets.
• Passion for luxury service and guest satisfaction.
• Level 3 Beauty qualification or equivalent, or demonstrable spa management expertise.

Required skills

• Expertise in high‑end skin‑care and treatment protocols.
• Ability to manage budgets, payroll and staff rotas.
• Excellent product knowledge and training delivery.

What we offer

• Competitive salary between £31,000 and £35,000 per year.
• Opportunity to lead a growing spa operation within a leading leisure brand.
• Supportive environment focused on professional development.