Vehicle Damage Assessor

About the role

We are seeking an experienced Vehicle Damage Assessor (Bodyshop Estimator) to join our accident repair centres in Croydon or Whitstable. This full‑time, office‑based position involves producing accurate repair estimates and delivering high‑quality customer service.

Key responsibilities

• Generate detailed accident repair estimates using Audatex and other industry‑standard systems.
• Complete an average of five estimates per day, meeting insurer and company standards.
• Assess vehicle damage in collaboration with engineers and technicians.
• Communicate repair needs, costs and timelines clearly to customers.
• Liaise with insurance engineers to obtain approvals and resolve queries.
• Maintain compliance with safety, repair and insurer guidelines.
• Ensure all documentation and estimate records are accurate and up‑to‑date.
• Support workflow efficiency across the bodyshop and coordinate with the production team.

Required profile

• Proven experience as a Bodyshop Estimator, VDA Estimator or similar role.
• Strong knowledge of accident repair processes and industry standards.
• Excellent communication skills with customers, engineers and insurers.
• Ability to meet daily estimation targets and deadlines.
• High accuracy, attention to detail and strong organisational abilities.

Required skills

• Audatex estimating software.
• ATA VDA accreditation (preferred but not mandatory).

What we offer

• Competitive salary £40,000‑£45,000 per year, dependent on experience.
• 42‑hour work week, Monday‑Friday 08:00‑17:00 with a 30‑minute lunch break.
• 28 days holiday including bank holidays.
• Company pension scheme.
• Stable, long‑term role within a respected accident repair company.
• Supportive team environment and opportunities for further training.