Workplace Experience Coordinator

About the role

The Workplace Experience Coordinator will be the first point of contact for visitors, clients and staff in a central London office. The role focuses on delivering a 5‑star customer experience through professional reception, call handling and logistical support.

Key responsibilities

• Greet and assist all visitors, ensuring a welcoming environment.
• Answer incoming calls promptly and route them appropriately.
• Manage the booking of meeting and conference rooms.
• Coordinate international travel and accommodation for staff and guests.
• Provide front‑of‑house coverage, including reception duties, on a rotating schedule.
• Maintain accurate records of visitor logs and office supplies.

Required profile

• Previous experience in reception, hospitality or a customer‑facing call centre.
• Proven ability to deliver 5‑star service to clients.
• Excellent written and verbal communication skills.
• Highly organised with the capacity to multitask in a fast‑paced environment.
• Availability to work on‑site three days per week, Monday‑Friday 8:30 am‑4:30 pm.

Required skills

• Proficiency with Microsoft Office applications.

What we offer

• Competitive salary between £32,000 and £35,000 per year.
• Full‑time permanent position in a global firm.
• Opportunity to develop client‑service expertise in a dynamic London office.