Workplace Technology Lead

About the role

Neko Health is looking for a Workplace Technology Lead in London, a senior technical leadership role within Corporate Engineering. As the domain expert and technical authority for workplace technology and AV innovation, you will set technical direction, lead technology delivery for capital builds and own repeatable standards that support employees, clinicians and members. The role spans collaboration and meeting spaces, employee experience, executive briefing centres, clinic environmental AV, digital signage and technology integration across a growing portfolio of health centres.

Key responsibilities

• In the first 60 days map the estate, opening pipeline, suppliers, ownership and risks, and agree the role charter, roadmap and budget baseline with Technology and Operations
• Create a global technology roadmap aligned to expansion plans, workplace needs and the member experience, turned into investment priorities, delivery plans and lifecycle budgets
• Act as design authority for workplace and AV: define reference designs, preferred solutions and a process for local variations
• Take full ownership of existing standards in Corporate Engineering and create a repeatable technology build playbook, piloted on an agreed site or room type
• Lead the technology workstream for new offices, health centres and refurbishments, from feasibility and design through procurement, commissioning and handover
• Own the integrated technology programme: financial forecasts, risks, changes and executive reporting, with acceptance tests and defect tracking for each opening
• Work with clinical operations and design teams on debrief displays, ambient audio, signage and controls, prioritising simple use, discretion and a calm environment
• Pilot two approved operational AI use cases, such as automated commissioning tools
• Establish asset and lifecycle records, supplier reviews and service requirements with Procurement and support owners
• Deliver a costed proposal and an 18-24 month plan for the next stage of the function, with hiring linked to site pipeline and support demand

Required profile

• Substantial experience in workplace technology, enterprise AV and integrated systems, including delivery across multiple countries and physical environments
• Technical leadership record: setting standards across a complex portfolio and developing others through influence rather than line authority
• Experience taking technology projects through architectural design, procurement, construction, commissioning and handover, with commercial and programme accountability
• Ability to explain technical decisions to executives, clinicians, designers and delivery partners, and to link investment choices to user needs
• Practical curiosity about AI and automation, with judgement to test outputs and involve specialist owners

Nice to have: healthcare or regulated-environment experience, and enterprise and experiential delivery experience. Neko Health is committed to diversity and inclusion and welcomes applicants from all backgrounds.