Works Co-ordinator (Gardening Operations)

About the role

We are looking for an organised Works Co‑ordinator to manage the allocation of gardening jobs across the UK. Based in our Littlehampton office, you will act as the key link between property agents and a network of independent gardeners, ensuring smooth delivery of services.

Key responsibilities

• Review incoming maintenance requests and assign tasks such as lawn mowing, bush trimming and weeding to local gardeners.
• Research, vet and onboard new gardening contractors to maintain coverage.
• Build and maintain relationships with independent gardeners to ensure reliable service.
• Monitor job progress, ensuring completion on schedule, within price and to company standards.
• Communicate with clients and contractors via email, providing status updates and handling enquiries.
• Collect required photographic evidence and invoices from contractors for compliance and processing.
• Maintain accurate records in the CRM and internal systems.

Required profile

• Exceptional organisational ability to manage a high‑volume, continuous workflow.
• Strong prioritisation skills, especially during peak spring and summer periods.
• Problem‑solving mindset with common‑sense decision making.
• Enjoys telephone liaison with customers and building relationships.
• Attention to detail for record‑keeping and compliance.

Required skills

• Experience using a CRM or similar database system.

What we offer

• Full training on systems and processes.
• Supportive team environment with recognised contributions.
• Competitive salary between £25,000 and £27,000 per year.