Yard & Shop Floor Assistant

About the role

We are seeking a proactive Yard & Shop Floor Assistant to join our Watford branch. You will support daily warehouse operations, maintain a safe environment, and deliver excellent customer service as part of a busy team.

Key responsibilities

• Replenish stock on the shop floor and manage ordering and sorting of goods.
• Answer customer queries in person and by phone.
• Load and unload delivery vehicles safely, storing materials correctly.
• Maintain yard stock, ensuring items are placed in designated areas for easy access.
• Assist customers with loading/unloading and provide advice.
• Follow health and safety regulations, keep the yard clean and hazard‑free.
• Perform routine checks on forklifts and other yard equipment, reporting any issues.
• Collaborate with team members to ensure smooth yard operations and timely deliveries.
• Carry out additional tasks such as manual handling and site maintenance.

Required profile

• Ability to work well within a team in a fast‑paced environment.
• Good communication and customer care skills.
• Strong understanding of health and safety regulations.
• Previous experience in a similar industry is desirable.

Required skills

• Forklift operation

What we offer

• Salary £33,000‑£34,000 per annum.
• Perkbox discounts, wellbeing support and online GP access.
• 23 days annual leave plus bank holidays and your birthday off.
• Company pension scheme and group life assurance.
• Staff discount on all products, Cycle to Work Scheme and Employee Assistance Programme.
• Long service awards.