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This job expired on 29/09/2026. It no longer accepts applications.
1st Line IT Support Engineer – £180-£195/day
Proactive Appointments · Crawley
Job description
About the role
We are looking for a customer‑focused 1st Line IT Support Engineer to join our team in Crawley. You will be the first point of contact for users, handling tickets quickly while also contributing to small IT projects.
Key responsibilities
- Deliver exceptional customer service and act as the initial support contact.
- Manage, resolve and keep 1st line support tickets organised.
- Troubleshoot hardware, software and Microsoft 365 issues.
- Assist with the rollout of small IT projects and equipment deployments.
Required profile
- Previous experience in a 1st line or service‑desk role.
- Strong communication and customer‑service abilities.
- Proactive attitude with high attention to detail.
- Enjoy working within a busy, supportive team environment.
Required skills
- Microsoft 365
What we offer
- Day rate of £180‑£195 with potential for a long‑term contract.
- Varied work that mixes routine support with project work.
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Proactive Appointments
Crawley
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