Account Development Manager (Hybrid)

About the role

This is a consultative business development position focused on growing revenue from an existing portfolio of customers within the care sector. You will work with an established client base, identifying opportunities to introduce additional services that improve operational performance, manage risk and support growth.

Key responsibilities

• Develop revenue from an existing portfolio of care‑home and independent care provider accounts.
• Identify and convert cross‑selling and upselling opportunities across recruitment, risk management and energy solutions.
• Build and maintain relationships with decision‑makers across care organisations.
• Follow up on warm leads generated by marketing activity and existing client relationships.
• Conduct client meetings and presentations to showcase relevant solutions.
• Collaborate with internal teams to deliver the most suitable offerings.
• Support the continued growth of the commercial team.

Required profile

• Proven experience in business development, account management or consultative sales.
• Track record of upselling and cross‑selling within existing customer accounts.
• Ability to build trust quickly and develop long‑term relationships.
• Strong commercial awareness and a solutions‑focused mindset.
• Excellent listening skills and sound judgement in progressing opportunities.

Required skills