Account Handler - Commercial Motor Broking

About the role

Everywhen Insurance Brokers, part of the Ardonagh Group, is looking for a proactive and detail-oriented Broking Account Handler to join its team in Telford. The role supports clients in the Commercial Motor market and works in a collaborative environment where expertise and initiative are valued. It is a permanent, full-time hybrid position.

Key responsibilities

• Compile market presentations for insurer partners to secure competitive quotations
• Handle both new business and renewal policies, preparing quotation reports for delivery by the Account Executive team
• Ensure accurate documentation and compliance with internal procedures and industry regulations
• Liaise with insurers and clients to maintain strong relationships and deliver tailored insurance solutions
• Support the wider broking team with technical queries

Required profile

• Solid experience in the Commercial Motor insurance market, gained at insurer or broker level
• Strong understanding of broking processes and market dynamics
• Familiarity with insurance systems and documentation standards
• Excellent communication and interpersonal skills, confident orally and in writing
• Proactive, well organised, able to work under pressure and collaborate effectively

What we offer

• Holiday entitlement of 26 days plus bank holidays
• Career progression across the Group
• Opportunity to gain CII or ACII qualifications
• Pension scheme
• 24-hour support for physical and mental wellbeing
• 1 day of paid volunteering
• The Spotlight Awards for top talent