Account Manager – Build Relationships & Drive Growth

About the role

We are seeking a proactive Account Manager to own customer relationships, identify commercial opportunities and contribute to business growth in Stevenage. You will act as the main liaison between customers and suppliers, ensuring smooth order flow and delivering first‑class service.

Key responsibilities

• Manage product flow from purchasing through to customer delivery.
• Build and maintain trusted relationships with customers and suppliers.
• Identify and develop account opportunities to maximise sales potential.
• Ensure compliance with quality assurance requirements and maintain accurate documentation.
• Support external sales teams with clear communication, updates and reporting.
• Work towards sales targets with a strong commercial approach.

Required profile

• Enthusiastic, resilient and passionate about customer service.
• Excellent communication skills with the ability to build rapport quickly.
• Strong self‑management, motivation and prioritisation.
• Sound commercial judgement regarding margins, suppliers and customer needs.
• Customer‑first mindset with high attention to detail.
• Collaborative team player who can also work independently.

Required skills

• IT skills.
• Proficiency with a range of software packages.

What we offer

• Competitive base salary of £35,000‑£40,000 per year.
• Generous commission structure and team bonus.
• Opportunity to grow accounts and impact business performance.