Account Manager – Derby

About the role

One Big Circle is seeking a proactive Account Manager to support and grow its flagship Automated Intelligent Video Review (AIVR) product in Derby and beyond. You will act as the primary liaison between the company and its key customers in the rail and related sectors, ensuring they receive maximum value from our video, IoT, cloud and AI solutions.

Key responsibilities

• Manage and nurture key customer accounts, understanding their objectives, challenges and success metrics.
• Deliver product demonstrations, updates and respond to queries for AIVR and other OBC solutions.
• Maintain accurate records of all customer interactions in OBC management systems.
• Gather and relay customer feedback to drive product and service improvements.
• Develop commercial agreements, support recurring and new contract negotiations.
• Collaborate with Business Development leadership on strategy, budgeting and opportunity identification across the UK and internationally.
• Identify and engage new market stakeholders to expand OBC’s presence.

Required profile

• Strong communication and relationship‑building skills with both remote and face‑to‑face interactions.
• Commercial acumen with experience in contract negotiation and budgeting.
• Ability to work autonomously while collaborating across cross‑functional teams.
• Interest in video, IoT, cloud and AI technologies and their application in industrial settings.

Required skills

What we offer

• Competitive salary £40,000‑£45,000 depending on experience.
• Full‑time permanent role based in Derby.
• Opportunity to work with award‑winning technology in a fast‑growing, profitable company.
• Supportive, inclusive culture that encourages learning and career progression.