Account Manager

About the role

We are looking for a motivated Account Manager who thrives on building strong client partnerships and delivering outstanding service within a fast‑growing print management business.

Key responsibilities

• Manage the full account lifecycle from quotation through order processing to delivery.
• Develop and strengthen relationships with existing clients.
• Identify and pursue opportunities to grow accounts.
• Deliver exceptional customer experiences and act as the primary point of contact.
• Drive revenue and support overall business growth.
• Support multiple eCommerce systems and sales channels.

Required profile

• Proven track record in B2B account management.
• Excellent communication and relationship‑building abilities.
• Proactive, results‑driven and flexible approach.
• Strong administrative skills with high attention to detail.
• Organised, able to meet deadlines and work efficiently.
• Positive ‘can‑do’ customer service attitude.

Required skills

• Microsoft Excel
• Microsoft Word
• Experience with eCommerce platforms, marketplaces and sales channels.

What we offer

• Competitive salary up to £32.5k (subject to experience).
• Eligibility for an incentive scheme after probation.
• 27 days holiday plus bank holidays.
• Pension and life assurance.
• Hybrid working after a qualifying period.
• Free onsite parking at our Fulwood Park office.