Accounts Receivable Analyst – Birmingham (Hybrid)

About the role

We are looking for an Accounts Receivable Analyst to join our finance team in Birmingham. The role will support invoicing, customer account management, collections and credit management, ensuring accurate records and timely payments. This is a hybrid position offering a blend of office and remote work.

Key responsibilities

• Review sales orders, projects and contracts to raise accurate invoices and resolve billing issues.
• Respond to customer queries, issue monthly statements and maintain account records in Dynamics 365 and Salesforce.
• Contact customers on outstanding invoices, process credit‑card transactions and allocate payments correctly.
• Assess credit applications, monitor exposure and recommend actions to minimise bad debt.

Required profile

• Strong attention to detail with the ability to maintain accurate financial records.
• Excellent communication skills for handling customer enquiries and internal coordination.
• Ability to work within agreed service levels and meet collection targets.

Required skills

• Microsoft Excel (intermediate), Word and Outlook.
• Experience with Dynamics 365.
• Experience with R2 ERP systems.
• Experience with Salesforce CRM.
• Familiarity with payment processing platforms such as Square.

What we offer

• Inclusive workplace that welcomes applicants of all backgrounds.
• Disability confident employer status.