Admin Assistant - Care Home

About the role

As an Admin Assistant in a Barchester care home you will provide essential administrative support to ensure smooth daily operations and high‑quality resident care. Working 20 hours per week on‑site, you will be the first point of contact for visitors, families and residents, helping to create a welcoming and vibrant environment.

Key responsibilities

• Answer incoming calls and direct enquiries professionally.
• Maintain and organise resident and office files.
• Support managers with routine administrative tasks.
• Greet visitors, residents and families, providing information and tours of the facility.
• Engage with residents to foster a friendly atmosphere.
• Assist with scheduling and coordination of appointments and activities.

Required profile

• Ability to multitask in a busy environment.
• Confident telephone manner and strong interpersonal skills.
• Genuine interest in residents and their families.
• People‑oriented with a friendly, approachable demeanor.

Required skills

• Computer skills

What we offer

• Competitive hourly rate of £13.21.
• Free training and development opportunities.
• Access to wellbeing and support tools.
• Retail discounts and savings.
• Refer‑a‑Friend bonus scheme with unlimited referrals.
• Employee of the Month rewards and Long Service Awards.
• Workplace pension with employer contributions starting at 3%.