Admin Assistant

About the role

As an Admin Assistant at Specsavers’ Haywards Heath store, you will provide essential administrative support to ensure smooth daily operations. You will handle optical administration, manage NHS forms, and act as the first point of contact for customers and staff.

Key responsibilities

• Process NHS optical forms and triage requests accurately.
• Answer telephone calls and respond to general enquiries.
• Maintain and update customer records, filing and data entry.
• Book appointments, manage the store diary and coordinate schedules.
• Support the team with general office tasks to keep the store running efficiently.

Required profile

• Previous experience in an administrative role preferred but not mandatory.
• Ability to prioritise tasks and meet competing deadlines.
• Strong attention to detail and high level of accuracy.
• Clear, professional written communication skills.

Required skills

What we offer

• Competitive hourly rate of £8.20 – £12.91.
• Full‑time 40‑hour week with a team bonus scheme.
• Auto‑enrolled pension with employer contributions.
• Specsavers Perks portal for everyday discounts.
• WeCare employee support service and complimentary Headspace subscription.
• Eyecare and hearcare discounts for you and your family.
• Paid day off on your birthday and enhanced family leave.