Admin Assistant – Office & Warehouse Support

About the role

We are looking for a reliable and enthusiastic Admin Assistant to join a small, friendly team in Hanworth. The role blends office‑based administration with occasional warehouse and order‑fulfilment duties, offering a hands‑on environment where you can support the business across multiple functions.

Key responsibilities

• Process customer orders received by telephone, email and website using company systems.
• Prepare, pack and dispatch orders, ensuring accurate paperwork and stock handling.
• Maintain stock levels, conduct regular stock checks and support stock rotation in a clean, organised stockroom.
• Raise customer invoices, file documents and provide general administrative support.
• Receive and unload deliveries, label food products, and monitor fridge/freezer temperatures.
• Book courier deliveries and assist with occasional early‑shift coverage during peak periods.

Required profile

• Previous administrative experience.
• Strong written and verbal communication skills.
• Excellent customer service with a professional manner.
• Ability to prioritise workloads and manage time effectively.
• Proactive, flexible and willing to support both office and warehouse activities.
• Reliable, punctual and hardworking attitude, especially during busy periods.

Required skills

What we offer

• Competitive salary of £28,000 per year.
• Full‑time permanent contract (40 hours per week, Monday‑Friday).
• Opportunity to work across office and warehouse environments.
• Paid overtime during peak trading periods.