Administration Assistant – Continence (12‑month fixed‑term)

About the role

This 12‑month fixed‑term position provides administrative and secretarial support to the SPHERE Bladder & Bowel Service within NHS Greater Glasgow and Clyde. Working from Castlemilk Health Centre, you will help ensure timely provision of continence products for patients across the health board.

Key responsibilities

• Support the team administrator in auditing product use and costs.
• Review ordering and supply of continence products for care homes and community patients.
• Manage telephone and email enquiries, updating the product supply database.
• Liaise with patients, carers, care‑home staff and other health professionals.
• Attend staff meetings and complete mandatory clinical training.
• Ensure compliance with Data Protection, Freedom of Information, and patient confidentiality policies.
• Maintain good working relationships and refer complex issues to senior team members.

Required profile

• Relevant administration or business support experience.
• Experience in health or social care is desirable.
• Ability to work independently and as part of a wider team.
• Strong communication skills for interacting with patients and professionals.
• Legal right to work in the UK.

Required skills

What we offer

• Part‑time schedule (14.4 hours per week) – Monday to Friday, 08:00‑16:30.
• Opportunity to work within a multidisciplinary continence service.
• Professional development and training in line with NHS standards.