Administration Assistant

About the role

We are looking for a proactive and organised Administration Assistant to join a modern financial services and legal client in central East Grinstead. The role is office‑based, full‑time and offers a supportive environment with a newly refurbished workplace.

Key responsibilities

• Co‑ordinate and schedule client meetings (face‑to‑face, phone, virtual)
• Manage multiple consultant diaries to maximise efficiency
• Send confirmations, reminders and pre‑meeting information
• Handle rescheduling and cancellations of booked meetings
• Act as the first point of contact for new and existing clients
• Explain services clearly and professionally
• Manage high volumes of calls and emails
• Maintain accurate client records and update the CRM system
• Ensure GDPR compliance and confidentiality
• Follow up with unresponsive or overdue clients to maximise opportunities

Required profile

• Previous experience in an administrative or office‑based role
• Highly organised with strong attention to detail
• Confident written and verbal communicator
• Pro‑active and able to work independently

Required skills

• Microsoft Office
• CRM systems

What we offer

• Salary £26,000 – £28,000 per year
• Pension scheme with 3% employer contribution
• Employee Assistance Programme for mental health and wellbeing
• Study support and development opportunities
• Parking nearby (approx £5 per day) and good public transport links